So you’ve installed vWorkspace 6.0, but how is the Graphics Acceleration feature Quest has been talking about enabled? 

First let’s lay out the prerequisites:

1. vWorkspace 6.0 Desktop or Enterprise + Experience Optimization Pack Licenses

2.  If using vWorkspace Desktop Edition, uninstall previous versions of pntools and install the 6.0 version of pntools.msi.  Pntools.msi enables functionality such as Universal Printing, Graphics Acceleration, Universal USB Redirection, Seamless Windows, Enhanced Multi-Monitor, Bi-Directional Audio and Latency Reduction.  Pntools can be pushed to VMs via the vWorkspace Management Console, either one machine at a time, to several machines at the same time, to entire Computer Groups or via Automated Task.

If using vWorkspace Enterprise Edition and Windows Terminal Services, install vWorkspace 6.0 on the Terminal Servers.  Terminal Servers do not require pntools.

3.  Install version 6.0 of the Quest vWorkspace Client.  Currently Graphics Acceleration is only for Windows Clients, but it is scheduled to be ported to Linux Clients in the near term (probably within 90 days).

4.  Access applications or desktops via the vWorkspace 6.0 AppPortal, Web Access or Remote Desktop Connection.  AppPortal or Web Access are the preferred connection types. 

Enabling Graphics Acceleration.

1.  Open the vWorkspace Management Console -> Resources (Node) -> Managed Applications (Node) -> Right Click -> Properties -> Enable Graphics Acceleration and select the Image Quality.  Best Practice is to enable Graphics Acceleration at this location as a system wide setting, and selectively disable it on a specific application (if necessary).

 

 

 2.  vWorkspace Management Console -> Resources -> Client Settings -> New… -> Give the new Client Settings Policy a name, for example “Graphics Acceleration Enabled” or “EOP Users” -> Under Optimizations set Graphics Acceleration to “yes”.

 3.  On the “Client Assignments” tab of the Client Settings Policy that you just created, assign this feature to a User, Group, OU, Client IP/IP Range or Client Name/Naming Convention.

At this point Graphics Acceleration is enabled for the specified clients (in my example to my Active Directory User Account).  Typically this would be for everyone, like the Domain Users Group.  The next time the assigned user connects their vWorkspace AppPortal Client to this farm, it will enforce this setting on their client.

If users will be connecting via Web Access, to enforce this setting on clients select “enable Graphics Acceleration” under “Performance” in the Admin portal (shown below). 

 

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