Earlier versions of vWorkspace already allowed for delegation of control. This was delegation of the “all or nothing” kind. As our product grew (with more hypervisors and more application and desktop delivery platforms supported ) and our install base grew we learned that we needed to add a more granular way of delegating control in the vWorkspace console. Well, in vWorkspace 6.0 we did we exactly that.
With the enhancements to delegated control in vWorkspace 6.0 you can delegate control to almost every single action that can be performed from the vWorkspace 6.0 Management Console. This allows you to create extremely detailed delegation schemes.
Let’s take a look at an example of how some customers use our delegated control features. Because of the unique nature of vWorkspace we have many customers that choose vWorkspace to deliver applications and desktops from different delivery platforms, all from one product and one console. The support and administration departments relative to these applications and desktop platforms often are (still) separated. Our enhancements to delegated control in vWorkspace 6.0 allows these customer to deal with this and delegate control accordingly.
More specifically, they set up delegation of control in such a way that:
- Members of the TS support department only are allowed to support the vWorkspace Terminal Server users.
- Members of the desktop support department only are allowed to support (virtual) desktop users.
- Members of the TS administration team are only allowed to manage the the vWorkspace Terminal Servers.
- Members of the desktop administration team are only allowed to manage the the vWorkspace managed (virtual) desktops (they actually go even further by delegating control for shadowing but that is a story for another feature spotlight!).
As you can see from this example, the enhancement in delegation of control in Quest vWorkspace 6.0 gives organizations more flexibility in managing their applications and desktop delivery platform(s) while still maintaining a “single pane of glass” administrative experience.
Take a look at how delegation of control look in Quest vWorkspace 6.0 in this short video:
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